Pro Duo

Welcome to Pro-Duo

Pro-Duo NV is an international distributor of professional hair and beauty supplies with more than 190 Hair & Beauty stores for hairdressers and beauticians in Belgium, France, Germany, Spain and The Netherlands.

5.000 Hair & Beauty products

Pro-Duo offers more than 5.000 products for hair, skin and nails through professional lines such as L'Oréal, Schwarzkopf, Wella, Tigi, as well as an extensive selection exclusive brands such as Phytodess, Osmo, Jean Marin, XP100, Proxelli and Wunderbar. 

Pro-Duo is part of Sally Beauty Holdings Inc. (NYSE: SBH): an international specialty retailer and distributor of professional beauty supplies with revenues of $3.6 billion annually. Through the Sally Beauty Group, the company sells and distributes through over 4.700 stores throughout the United States, the United Kingdom, Canada, Puerto Rico, Mexico, Republic of Chile, Belgium, France, Ireland, Spain, The Netherlands and Germany.

About Pro-Duo

Vision

To serve, with the most qualified team, more than 1 million buying customers per quarter by 2017, distributing only professional hair & beauty brands in Europe.

Mission

To inspire our customers, the hairdresser and beautician, and enable them to practice their profession in an innovative and profitable way.

HISTORY AND FUTURE

• 1999 - Opening of the first Pro-Duo Hair & Beauty store

On April 15, 1999, founder of Pro-Duo Peter Van Speybroeck opens the first Pro-Duo Hair & Beauty store in Belgium (Deinze). Their customers like the concept of unlimited choice and the freedom to buy only what they need.

• 2000 - Pro-Duo opens 11 stores.

The concept turns out to be a huge success, and 11 new store are opened in the second year of Pro-Duo's existence. All new locations are in Belgium.

• 2001 - Bienvenue en France

That year Pro-Duo opens up in France. A very clear sign of its international ambition and a path to further growth is created.

• 2002 - Central warehouses in Belgium and France

Pro-Duo is growing, the product range is increasing, and so central warehouses are needed. Two open, one in Belgium and one in France.

• 2004 - Pro-Duo celebrates the opening of its 20th Hair & Beauty store.
   
• 2008 - Acquisition by Sally Beauty Holdings 

In 2008, Pro-Duo is acquired by the American based Sally Beauty Holdings. Sally is the world's largest distributor of professional beauty supplies and owns and operates more than 3.500 stores worldwide. The acquisition will enable further growth for Pro-Duo, while Sally gains an excellent platform to expand their operations in Europe.

• 2009 - Pro-Duo shows her ambitions

In Germany, 30 Sally Beauty Supply shops start transforming into Pro-Duo Hair & Beauty stores. In the meantime, Pro-Duo puts its first steps in Spain. Pro-Duo opens a brand new 7000 m² warehouse in Belgium (Ghent) and next to it, its new European headquarters.

• 2010 - Opening of Pro-Duo's first Category Store

In 2010, Pro-Duo opens its first category store in Belgium – Putte. This new store concept, where products are placed per category and not per brand, proves to be an immediate success! In the same year Pro-Duo also opens its 100th store in Germany - Würselen.

• 2011 - Acquisition of Kappersservice Floral

In 2011, Pro-Duo acquires the largest distributor of professional hair & beauty products in the Netherlands, Kappersservice Floral. 19 stores and 140 employees join the Pro-Duo group.

• 2012 - Pro-Duo achieves its 2007 goal

​To be the largest and most qualified distributor of professional products for hairdressers and beauticians in Continental Europe.

• 2014 – Pro-Duo continues to grow and to open new stores.

Due to the success of the new way of merchandising, almost all stores are transformed into Category stores by now.

FACTS AND FIGURES

Pro-Duo:

• is the market place leader in Continental Europe
• thinks "global" but acts "local"
• invests greatly in marketing and promotions
• strongly believes in human capital and invests in "fun at work"

Some numbers:

• Total number of stores: more than 190
• Number of employees: more than 900
• Assortment of more than 5.000 products
   

Brand story

We love the hair & beauty business and we are convinced our enthusiasm shows.

Enthusiasm for our concept; because providing the biggest range in professional hair & beauty supplies means continuously seeking the best products at the best price.  Enthusiasm for our customers, as we aim constantly to anticipate the needs of hair and beauty professionals.  And last but not least enthusiasm from our employees to take up the multiple challenges.

Professional service is what makes us tick. Always wanting to push expertise forward means having a whole new take on how we sell our products.

Whether it is the fact that all of our stores are entirely staffed with hair and beauty professionals, or our constant training programs, we always strive to help out our customers in the most encouraging, solution minded and inspiring way.

Because at Pro-Duo, inspiration goes beyond what meets the eye. It’s the passionate mixture of seduction, education and profitability, which creates a win-win relation.

As an international leader in hair & beauty supplies we aim at permanently developing our business concept. And through this we aspire to support the hair and beauty professional to build their business in the most profitable way.

Values

Our values define who we are and they are embedded in our way of working.  They are reflected in the daily actions of our staff wherever they are, whatever they do.

ENTHUSIASM is the fuel of our organization.  It sparks innovation, creativity, inspiration and ambition.  Enthusiasm is what allows us to take the Pro-Duo adventure one step further every day.

RESPECT has been one of our guiding principles since the start-up. Listening carefully to our customers, building long-term relations with our suppliers and being open minded is vital.   We draw strength from the differences between people and we respect the business culture of each of our local markets.

RESPONSIBILITY and autonomy are core characteristics for the true entrepreneurial spirit we foster. We turn challenges into opportunities and come up with creative, hands-on solutions, the driving forces behind our business. We motivate and reward our staff, creating a company culture that encourages personal development and growth.

SINCERITY because we like to say the things as they are. Sincerity means an open and clear communication towards every single person we are doing business with.

These values contribute to pleasure in our jobs – pleasure that has become a constant source of energy. This energy we transform into tangible results that lead to recognition.

PRO-DUO HEADQUARTERS EUROPE 
J. Kennedylaan 20 
9000 Gent 
Belgium 
T. + 32 (0)9 216 30 00 
F. + 32 (0)9 216 30 99